Course Booking Terms and Conditions

  • Once you have booked onto one of our courses you will receive formal confirmation of receipt of booking. You will be then sent an invoice for the event fee and payment is required in full prior to the date of the event.

  • Payment can be made by purchase order or credit card.

  • If booking within 14 days of a course commencing NSAN require payment to be made by credit card.

  • If NSAN have not received payment prior to the course, NSAN reserve the right to cancel the place from the event.

  • 14 days prior to a course you will receive course joining instructions including venue details/timings etc.

  • NSAN advise delegates to not book travel/accommodation until you have received joining instructions as NSA Nuclear reserves the right to cancel a course if insufficient bookings have been received.

  • NSAN appreciate delegates may wish to book accommodation/travel prior to this to obtain discounted rates, however, NSAN would advise you to book travel/accommodation with a reasonable cancellation policy.

 

  • If NSAN cancels a course ……

  • NSAN will automatically transfer your place/payment to a reasonable alternative course date/location, if available, or with agreement hold monies until a future course is announced.

  • NSAN will refund companies in full if they would prefer to re-book an alternative course date/location that suits them. 

 

  • If delegates cancel ……

  • If you are unable to attend the event you are booked on, you may nominate a substitute by prior arrangement and after notifying us in writing.

  • If you are unable to attend and not in a position to transfer your place to another person then the following cancellation charges will apply:

    • 15 – 28 days before the event: 50% of the fee

    • 14 days (or less) before the event: 100% of the fee

  • Full refunds will be given if you cancel more than 28 days before the event.

  • No refund will be given for non-attendance on the course without prior notification to NSAN.